Privacy Policy

1. Introduction

ProTradeVision (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

ProTradeVision is the data controller responsible for your personal data. If you have any questions, please contact us at the email address provided below.

2. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: When you subscribe to our newsletter or submit our contact form, you give explicit consent for us to process your data for those specific purposes.
• Legitimate interests: We process website usage data (cookies) to improve our website and user experience.

You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

3. Information We Collect

We collect information that you voluntarily provide to us when you:

• Subscribe to our newsletter (email address)
• Contact us through our contact form (name, email, subject, message)
• Browse our website (automatically collected data via cookies)

We do not collect sensitive personal data such as financial information, government IDs, or trading history.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions: Retained for 12 months after the last communication
• Newsletter subscriptions: Retained until you unsubscribe
• Analytics data: Retained for 26 months

5. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly. These include session cookies for admin authentication (admin_token). These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website (page views, traffic sources, user behavior). We use Vercel Analytics, which is a privacy-friendly analytics service that does not track users across websites.

You can manage or disable non-essential cookies through our cookie consent banner when you first visit our website, or by adjusting your browser settings. Note that disabling essential cookies may affect the functionality of certain parts of the website.

For more information about how to manage cookies in your browser, visit aboutcookies.org or your browser’s help documentation.

6. How We Use Your Information

We use the collected information for:

• Sending newsletters and market updates (with your consent)
• Responding to your inquiries
• Improving our website and user experience
• Analyzing website traffic and usage patterns

7. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit (HTTPS) and access controls on our administrative systems. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

We may use third-party services such as Vercel (hosting) and GitHub (content storage) to operate our website. These services have their own privacy policies governing the use of your information. Where third-party processors are used, we have data processing agreements in place to ensure your data is protected.

9. International Data Transfers

If you are in the European Economic Area (EEA), your personal data may be transferred to and processed in countries outside the EEA (including the United States). We ensure these transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) adopted by the European Commission.

10. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Correct inaccurate data
• Right to erasure: Request deletion of your data (“right to be forgotten”)
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time
• Right to lodge a complaint: File a complaint with your local data protection supervisory authority (e.g., the ICO in the United Kingdom) if you believe we have violated your data protection rights

To exercise any of these rights, contact us at contact@www.protradevision.com. We will respond within one month of receiving your request. This period may be extended by up to two months for complex requests or if we receive a high volume of requests, and we will inform you of any such extension within the initial month.

11. Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by Article 33 of the GDPR.

If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay in accordance with Article 34 of the GDPR. Such notification will include the nature of the breach, the categories of data affected, recommended mitigation measures, and our contact point for further information.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at contact@www.protradevision.com.